Your Privacy Matters. Here's How We Protect It.
When you open an account with pablo168, we collect only what we need to keep your account secure, process your DANA, OVO, GoPay and QRIS transactions, and deliver...
What We Collect and Why
pablo168 collects personal information when you sign up, deposit, withdraw and play. This includes your name, email, phone number, date of birth and identity verification documents required by Indonesian financial regulations. We also collect payment data linked to DANA, OVO, GoPay and QRIS wallets, transaction history, account activity logs and device information to detect fraud and maintain account security. Your data is
stored on encrypted servers and processed only for account management, payment processing, regulatory compliance and service improvement. We never sell your information to third parties. Where local law permits, we retain account data for the duration of your membership plus seven years for regulatory audit purposes.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Questions About Your Privacy?
Email Support
Reach our privacy team at [email protected] with any concerns about your data, account access requests or deletion inquiries. We respond within 48 hours.
Account Settings
Review your personal information, communication preferences and connected payment methods directly in your account dashboard. Update or remove details anytime.
Data Request
Request a copy of all data we hold about you or ask for permanent account deletion. Submit via the Data Rights form in your account profile.
How We Earn Your Trust
Encryption Standard
All connections to pablo168 use TLS 1.2+ encryption. Payment data transmitted to DANA, OVO, GoPay and QRIS gateways meets PCI DSS compliance for card and wallet security.
Independent Audits
Our data handling practices are reviewed quarterly by third-party security auditors. Audit reports confirm our compliance with data protection frameworks.
Clear Cookies Policy
We use session cookies to keep you logged in and analytical cookies to improve performance. You can disable non-essential cookies in your browser settings anytime.
No Third-Party Tracking
We don't share your browsing behaviour with ad networks or data brokers. Your activity within pablo168 stays within pablo168, except as required by law.
GDPR Alignment
Although pablo168 operates in supported regions, we apply GDPR-equivalent data minimisation and consent principles. You control what we collect and store.
Incident Response
If a data breach occurs, we notify affected account holders within 24 hours and provide guidance on securing your account and payment methods.
Consistency Across Our Brand
What Defines Our Privacy Approach
Account-Level Encryption
Your password is hashed, never stored in plain text. Two-factor authentication via OTP adds a second security layer when you log in from a new device.
Payment Data Isolation
DANA, OVO, GoPay and QRIS wallet tokens are stored separately from your profile data. We never see your full card number or wallet password.
Session Management
We automatically log you out after 30 minutes of inactivity. Session tokens expire after 24 hours even if you stay logged in. You control forced log-out settings.
Consent-Driven Marketing
We send promotional emails and in-app notifications only if you've opted in. Unsubscribe anytime without affecting your account status or gameplay access.
Data Portability
Export your account history, transaction logs and personal details in a machine-readable format (CSV/JSON) whenever you want. Transfer to another platform if you choose.
Right to Be Forgotten
Request permanent deletion of your account and associated personal data. We'll remove identifiable information within 30 days, except where law requires retention.